First Name *
Last Name *
Business Name
DOB *
Service Address *
Suburb *
Postcode *
Preferred Contact Number *
Alternate Phone Number
Email Address *
Confirm Email address *
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Would you like to add another person who can access your account?
Authorised Account Contact
Authorised contact phone number
Authorised contact DOB
Limited - enquire / discuss only Full authority to act on my behalf
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Selected Plan *--- FIXED WIRELESS SERVICE nbn Fixed wireless PLUS - $90.00/m - 100/20 mbps nbn Fixed wireless FAST - $95.00/m - 250/20 mbps nbn Fixed wireless ULTRA - $103.00/m - 400/40 mbps FIXED LINE SERVICE nbn Basic - $60.00/m - (12/5 mbps FTTN/FTTP) nbn Basic Plus - $62.00/m - (25/10 mbps FTTN/FTTP) nbn Value - $90.00/m - (50/20 mbps FTTN/FTTP) nbn Fast - $95.00/pm - (100/20 mbps FTTN/FTTP) nbn Fast Plus - $100.00/pm - (100/40 mbps FTTN/FTTP) FIBRE TO THE PREMISES SERVICE nbn Fast Fibre - $95.00/m - (500/50 mbps FTTP only) nbn Super Fast Pro - $100.00/m - (250/100 mbps FTTP only) nbn Ultra Fast - $116.00/m - (1000/50 mbps FTTP only) nbn Turbo Pro - $126.00/m - 500/200 mbps FTTP only) nbn Ultra Pro - $147.00/m - (1000/400 mbps FTTP only) nbn Gold Pro - $215.00/m - (2000/500 mbps FTTP only) Enterprise connection to be discussed **I am unsure of what plan I need please help**
Wireless equipment - A standard installation does NOT include a wireless router or modem. *--- I need a new modem BASIC (small home, general use) - $99 I need a new modem RECOMMENDED (average home, streaming, better range) - $199 I need a new modem PHONE (needing to keep phone port) - $149 I am unsure what is suitable and would like to discuss a new modem at the install I have been quoted a custom installation I would like to check if I can use the modem from my previous provider (Please see note below)
NOTE regarding use of existing equipment*
* I understand that a $50.00 service fee may apply where my existing equipment requires more than basic setup. * While the technician will make reasonable efforts to use existing equipment, CWNet cannot guarantee compatibility with their network due to possible restrictions from your previous provider. * I understand that CWNet cannot provide a warranty on equipment they did not supply. * I understand that if my existing equipment is not compatible, I may purchase suitable equipment from CWNet or another retailer.
Wi-Fi setup of TV's etc *--- I am happy to setup my own Wi-Fi I would like to add Wi-Fi setup to my installation ($99 per hour)
Do you currently have an active internet connection. *--- YES, I have an active plan with another provider (please see next question) NO, I currently have no internet access
Who is your current provider
Please enter your current AVC ID number (this can be found on the bill for your current service)
Would you like to add a home phone/landline number ($34.95 per month) *--- YES - I would like to keep my existing number (CWNet will be in touch to arrange the transfer) YES - I would like a new number NO - I do not want to transfer any numbers (Note: Existing phone number will be lost in the transfer)
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CWNet LOYALTY PROGRAM
Would you like us to send out your complimentary Loyalty Card? *
If you would like a second card for another adult in your household, please give us their name
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Contract 1 - I will read and understand and accept the terms and conditions set out in the current version of the Customer Relationship Agreement and Standard Form of Agreement, as linked above and via https://www.cwnet.com.au/tc/ *
Contract 2 - I agree to the above nominated plan for the minimum term of 1 month and understand that this is to be paid within 5 days of my service being activated. *
Contract 3 - I understand I will require to provide ID and Signatures prior to my account being activated *
Contract 4 - I am the owner of the property, or have permission from the owner of the property for any additional nbn equipment to be installed if necessary *
Contract 5 - I acknowledge that monthly payments must be made via direct debit from a card, with alternative arrangements only available by prior approval in exceptional circumstances, and that card details must be provided before an order is placed with the NBN. *
Contract 6 - I agree to CWNet contacting me on the email and phone number provided above for the purposes of implementing and maintaining my account, general announcements *
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Word of mouth (please give their name so that we can thank them!) *
Additional comments or questions