First Name *
Last Name *
Business Name
DOB *
Service Address *
Suburb *
Postcode *
Preferred Contact Number *
Alternate Phone Number
Email Address *
Confirm Email address *
__________________________________________________________________________________________________________________
Would you like to add another person who can access your account?
Authorised Account Contact
Authorised contact phone number
Authorised contact DOB
Limited - enquire / discuss only Full authority to act on my behalf
__________________________________________________________________________________________________________________
Selected Plan *--- FIXED WIRELESS SERVICE nbn Fixed wireless PLUS - $95.00/m - 100/20 mbps nbn Fixed wireless FAST - $99.00/m - 250/20 mbps nbn Fixed wireless ULTRA - $109.00/m - 400/40 mbps FIXED LINE SERVICE nbn Basic Plus - $69.00/m - (25/10 mbps FTTN/FTTP) nbn Value - $95.00/m - (50/20 mbps FTTN/FTTP) nbn Fast - $99.00/pm - (100/20 mbps FTTN/FTTP) nbn Fast Plus - $105.00/pm - (100/40 mbps FTTN/FTTP) FIBRE TO THE PREMISES SERVICE nbn Fast Fibre - $99.00/m - (500/50 mbps FTTP only) nbn Ultra Fast - $122.00/m - (1000/100 mbps FTTP only) nbn Turbo Pro - $132.00/m - 500/200 mbps FTTP only) nbn Ultra Pro - $155.00/m - (1000/400 mbps FTTP only) nbn Gold Pro - $225.00/m - (2000/500 mbps FTTP only) Enterprise connection to be discussed **I am unsure of what plan I need please help**
Wireless equipment - A standard installation does NOT include a wireless router or modem. *--- I need a new modem BASIC (small home, general use) - $99 I need a new modem RECOMMENDED (average home, streaming, better range) - $199 I need a new modem inc VoIP (needing to keep phone port) - $149 I am unsure what is suitable and would like to discuss a new modem at the install I have been quoted a custom installation I would like to check if I can use the modem from my previous provider (Please see note below)
NOTE regarding use of existing equipment*
** I understand that where I choose to use existing equipment, CWNet will make reasonable efforts to configure it for use with the service, however compatibility cannot be guaranteed due to possible restrictions or settings applied by a previous provider. A $50.00 service fee may apply where the equipment requires more than basic setup. CWNet cannot provide a warranty on equipment it did not supply. If my existing equipment is not compatible, I may purchase suitable equipment from CWNet or another retailer.
Wi-Fi setup of TV's etc *--- I am happy to setup my own Wi-Fi I would like to add Wi-Fi setup to my installation ($99 per hour)
Do you currently have an active internet connection. *--- YES, I have an active plan with another provider (please see next question) NO, I currently have no internet access
Who is your current provider
Please enter your current AVC ID number (this can usually be found on the bill for your current service)
Would you like to add a home phone/landline number ($25.00 per month unlimited local/national calls) *--- YES - I would like to keep my existing number (CWNet will be in touch to arrange the transfer) YES - I would like a new number NO - I do not want to transfer any numbers (Note: Existing phone number will be lost in the transfer)
__________________________________________________________________________________________________________________
CWNet LOYALTY PROGRAM
Would you like us to send out your complimentary Loyalty Card? *
If you would like a second card for another adult in your household, please give us their name
__________________________________________________________________________________________________________________
Contract 1 - I confirm that I have read, understood and accept the current CWNet Customer Relationship Agreement and Standard Form of Agreement available at https://www.cwnet.com.au/tc/ *
Contract 2 - I agree to the above nominated plan for a minimum term of 1 month. All NBN accounts are billed monthly in advance, with regular invoices issued on the 20th of each month. On the day my service is activated, an initial invoice will be issued for the pro-rata amount covering the period from activation through to the next regular billing date. *
Contract 3 - I understand that CWNet is required to verify my identity to meet its legal and regulatory obligations. I agree to provide valid identification via this form, together with all required signatures, before my account and service can be activated. *
Please upload a valid photo ID *
Contract 4 - I confirm that I own the property or have the owner’s permission for any additional NBN equipment required for the service to be installed. *
Contract 5 - I acknowledge that all monthly NBN payments must be made by recurring direct debit from a nominated credit or debit card. Valid card details must be provided before an NBN order can be placed and kept current for the duration of the service. Alternative payment methods are not accepted except where required by law or approved by CWNet in writing. *
Contract 6 - I agree to CWNet contacting me by email or phone to set up, manage and maintain my account, and to provide important service information and general announcements. *
__________________________________________________________________________________________________________________
Word of mouth (please give their name so that we can thank them!) *
Additional comments or questions